J0B SEARCH
PROGRAM
STATE OF
DEPARTMENT OF EMPLOYMENT
SECURITY
THE TOUGH QUESTIONS: REFINING
YOUR RESPONSES
Here
are some examples of tough interview questions you may be asked in an
interview. Enter your own answer, and
then see Betty to go over.
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MOTIVE The interviewer
knows you are there for the job interview.
Don’t spend time explaining the obvious. The question was only asked to see how well
you handle the unexpected. Take
advantage of this opportunity to sell yourself. This is a “go signal,” so go for it. Be brief, but summarize your experience and
qualifications. SAMPLE ANSWERS “I think we can help each
other. I have 3 years experience as a
legal secretary, type 65 words per minute error free, take shorthand at 90
words per minute, and I am ready to begin work immediately.” OR “I am a capable and
experienced ____________, and I believe we can help each other. I have ____ years experience as a
__________. I am ready to begin work
now.” |
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MOTIVE This is a
straight forward question, and the employer expects you to be as specific as you can. Many job seekers answer, “I will take
anything.” Don’t do it! Employers fear job seekers who will “take
anything.” These people are usually
desperate for work and have financial problems. Include
your skills and experience in your response and be specific. SAMPLE ANSWER “I am applying for the __________position for which I
have ________years experience.” OR
“I am seeking any ____________ position that will allow me to use my skills
of_________________________. |
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MOTIVE The employer is really interested want to know if you are
unemployed, if you are in school and working part-time, or if you work full
time. If you are not working, would this affect the company if he hires you
based on your past job history. The
interviewer wants to avoid hiring someone who has job hopped a lot, had
excessive time away from the job, or taken too much sick leave or had
excessive tardiness. The employer does
not want someone with a hostile attitude.
Do you always give proper notice?
Will the interviewer have a clear understand of why your last job
ended? SAMPLE ANSWERS “I lost my job due to company downsizing. OR I had
advanced as far as I could go and with proper notice, I left to seek a
position which would give me the opportunity to grow.” Explain any issues of transportation, child
care, health, or personal problem and how
they are resolved. |
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MOTIVE This is asked to see how you handle yourself and how
well “you can think on your feet.”
Prepare for this question ahead of time. What makes you special and what makes you
the right person for the job. Be short, brief, and positive. Remember your
skills and abilities. Mention your
attitude and that you are looking for a career. Conclude with, “Is this what you want to
know?” SAMPLE ANSWER “I have lived in Knoxville all my life. I graduated in _____________from The Knox
County Adult High School and have job experience in _______________________. My computer skills include keyboarding
and________________. I have an
exceptional attitude and learn new skills easily. I am looking for a career, not just a job,
with a reputable company. Is this what you wanted to
know?” |
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MOTIVE This is asked to see if you are looking for a new
challenge or if you are running away from one you could not handle. Your answer will be checked, and you will
have no problem if you departed your job or school in good standing. Never “bad mouth” a former employer or
teacher. SAMPLE ANSWER “Excellent. If
you check, I know they will speak highly of me. OR I was a good worker/student. I had a
transportation problem the, which they may mention, but this is no longer a
problem.” |
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YOUR ANSWER |
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MOTIVE The employer wants to know if you have reliable
transportation. Eliminate any fear
that you live too far away or have any transportation issues. SAMPLE ANSWER “I live 25 minutes from here. I drive my car but public transportation is
available too. OR I always leave a
little early to be on time for any job.
This is important to me.” |
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YOUR ANSWER |
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MOTIVE This is asked to see if you are only interested in a
temporary job to get you through a short-term situation. Your best bet is to indicate your interest
in a permanent job. Know that some
companies hire temp to perm. SAMPLE ANSWER “I am seeking permanent employment, but will consider
temp to perm if available.” |
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MOTIVE This is a hard questions.
Hopefully, you will know the salary range before you go for an
interview. But knowing what the
company pays will keep you from under pricing or overpricing yourself. Let
the employer bring up salary on the first interview. If you seem to be only interested in the
money, it gives the wrong impression.
Say you want a fair salary for your skills and educational level. Benefits are also important and may not be
considered when the salary is quoted, but add a lot to your salary package. |
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MOTIVE This is to evaluate your ambition and self-confidence. Also, do you plan on staying with the
company? Avoid answers that may give
the impression that you are only interested in a short-term job. Don’t mention specific jobs in the company,
but say you would like more responsibility and to move up I the company. SAMPLE ANSWERS “I hope to be employed here in a more advanced position
for which I have proven myself capable and deserving.” |
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YOUR ANSWER |
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MOTIVE Employers stay longer with a company and are happier with
the job if they are aware of the work environment before they are hired. Researching a company shows initiative,
which an employer likes. More
knowledge about a company places you in a better position to relate your
skills to job vacancies. Also, if you
can talk about the company, it will impress an egotistical employer who
expects everyone to know of the company and its strong points. Plus, probably the other candidates for the
job have neglected this, so find out all you can so you will be remembered. SAMPLE ANSWER “I
understand your company is stable and offers good opportunities. You hire 400 people in the area, and your
main produce is service over the phone.” |
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YOUR ANSWER |
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MOTIVE Do you have ambition? Will you produce high quantity and quality
of work? Never answer “NO.” SAMPLE ANSWER “Yes I would, but only after I have learned the overall
operation. OR Yes, and I hope to prove
to you that I have the capabilities to assume your position.” |
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MOTIVE Do you have to change jobs or do you want to change
jobs? Convince the employer that your
skills meet the job requirements. SAMPLE ANSWER “Foreign imports are directly causing me to seek work
in another field. I can do a job well
and have the skills and confidence to do this job.” OR After 17 years, my company has
downsized. I am ready and willing to
work, have good computer skills and learn new skills quickly. |
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MOTIVE The employer wants to see how your handle
yourself. Be careful and remember you
are selling yourself. Turn any weakness into a POSITIVE. SAMPLE ANSWER “Often I have been accused of being a ‘pack rat’ because
I do not like to throw things away.
But I usually find that I need it later or can use it for something
else.” |
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MOTIVE The employer wants names, addresses, and telephone numbers
of people who will verify your history.
Make sure all information is correct—if you give disconnected phone
numbers or is mail is returned, employers will not make the effort to find
the correct address. Be sure and ask
your references ahead of time if you can use their names. Do not use family members. Remember teachers are good references
also. A good answer would be to hand
them a typed and accurate list of 3 to 4 names with current addresses and
phone numbers. Use academic and
personal references as well as work references. |
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MOTIVE Be specific, sell yourself. Tell the employer specifically how your skills and qualifications could benefit the
company. Give 4 or 5 strong points
about yourself—use adjectives and words like exceptional attitude. SAMPLE ANSWER “I have 5 years experience in keyboarding and call
center work, with excellent job evaluations.
I can type 55 words per minute and have excellent interpersonal
skills.” |
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MOTIVE The job does not require the qualifications
you have, and you have more to offer than the job requires. The employer is looking for someone who
will be content and happy and stay with the job for awhile. He is hoping to eliminate turnover. He does not want you to “hang on” at this
job until you find something better.
You need to assure this person that you will stick with this job. “I do
have excellent qualifications and your company has several advantages over
other firms (list these). You can
provide steady work. Anyone can always learn from the product and people you
work with. I need this experience.” |
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17. How do get along with individuals you have worked with? MOTIVE Employers have a fear of hiring people with personality problems or who have a
“poor” attitude. They are seeking
individuals who will “fit in” with their present work force and be
loyal. Be positive, mention your
attitudinal attitude score, and mention how well you get along at school or
your present job.
“Wonderful. I have an exceptional attitude and pride
myself on good working relationships.
For example, I received a score of 201 on an attitudinal survey and
have been recognized at school for my cooperation.” |
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18. Have you ever been a supervisor? MOTIVE Your answer will tell employer the depth
of your experience, determine if you are capable of hiring and firing, and
give them an idea of how you will fit in with the management level. Do not ever exaggerate or brag but be
honest about your responsibilities and duties. Emphasize your Strengths and ask for the
chance to learn and assume more supervisory responsibilities. “Yes I have. In my current job I supervise the night
shift of 11 employees and am responsible for closing the store.” |
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19. Would you prefer a female or male
supervisor? This question should simply be
answered “No preference.” Do not elaborate. |
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20. Tell me about your accomplishments. MOTIVE The employer wants you to expand upon your
capabilities. Go ahead and “sell”
yourself. Mention that you have
graduated from High School (or soon will).
List any honors or awards you have received any years in school. Are you a scout?
Have you done volunteer
work? Have your worked on fundraisers, Mission work, community
service? “I received recognition for my
volunteer work at the Salvation Army. I am an Eagle Scout and my
grade point average is 3.2. I will
graduate next month from high school.” |
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